Description
Zendesk is looking for an experienced Senior Principal Product Manager to lead the internal AI Platform. The role involves owning the end-to-end product strategy and roadmap for the AI Platform, which includes various layers such as Agent Development Kit (ADK) & SDK, Platform Capabilities, Evaluation & Observability, and Infrastructure. The manager will drive platform adoption, develop the A2A (Agent-to-Agent) layer and agent registry, conduct user research, and manage cross-functional collaboration.
