Description
Depop is hiring a Senior Process Specialist for its Community Experience team to own scoped process improvements and workflows. The role investigates process gaps, develops and implements agent-friendly guidance, coordinates cross-functional stakeholders, manages change and operational risks, and measures improvements. It requires experience with process documentation, operational guidance, knowledge bases, or similar materials, along with strong problem-solving, judgment, attention to detail, and cross-functional communication skills. The role offers a hybrid work model dependent on the role, healthcare access, parental leave, pension matching, and other employee benefits.
