Description
Marqeta is hiring a Senior Production Support Engineer to serve as the first line of contact for customers, resolve complex technical issues, diagnose root causes, coordinate software updates and bug fixes, and provide on-call support. The role requires 8+ years of technical support experience, strong API and SQL knowledge, experience with logging and monitoring tools, and the ability to collaborate with Product and Engineering teams. The position is flexible-first and can be performed remotely, with a United States base salary of $86,500–$127,200 depending on location tier.
