Description
Abnormal AI is hiring a Japan-based Post-Sales Implementation and Customer Success Manager to own the full post-sales lifecycle for Japanese customers, including technical implementation, deployment, training, adoption, customer success planning, business reviews, health monitoring, and renewal support. The role is split between implementation and customer management, with an initial 60–70% implementation and 30–40% customer-management split, and includes building regional playbooks and serving as the primary voice for Japanese customer needs to global Product, Engineering, and Support teams.
