Description
Caylent is hiring a Senior Project Manager for its Customer Experience Engineering team to lead end-to-end Amazon Connect implementations and cloud-based contact center solutions. The role coordinates cross-functional technical teams, manages client relationships and project plans, oversees integrations, testing, delivery, and knowledge transfer, and contributes to reusable implementation practices. It is fully remote, may require up to 25% travel, and requires a bachelor's degree or equivalent experience, at least five years of project management experience, strong communication and client-management skills, and familiarity with project-management tools and methodologies.
