Description
OpenText is hiring a Senior Program Manager for its Professional Services team to support strategic enterprise customers. The role owns customer success strategy, manages relationships with senior stakeholders, coordinates delivery across Professional Services, Product, Support, and Sales, identifies upsell opportunities, and mitigates risk in eDiscovery and enterprise customer operations. It requires 7+ years of customer-facing experience, deep eDiscovery or legal technology experience, strong cross-functional leadership, and strategic judgment. The position offers hybrid work flexibility, may require occasional travel to customer sites, and includes variable and commission compensation opportunities.
