Description
Carhartt is hiring a Senior Retail Systems Support Analyst in Dearborn to maintain and support retail point-of-sale, payment, inventory, kiosk, and store-opening systems. The role handles incident SLAs, on-call escalations, vendor and internal IT collaboration, system upgrades, testing, documentation, reporting, security compliance, and retail system integrations. It requires a bachelor’s degree in IT or a related field or equivalent experience, at least three years of retail POS configuration or development with PCI/DSS experience, three years of IT support experience, and five years of Microsoft Windows experience. The position is hybrid, with regular on-site work, some evening and weekend on-call support, up to 20% travel, and light lifting.
