Description
JumpCloud is hiring a senior Account Management and Renewals Operations Manager to support executive and senior leadership initiatives around renewals, customer lifecycle, account management, SKUs, pricing, and quotes. The role owns Salesforce CRM and pipeline hygiene, sales forecasting, project coordination, ad-hoc analysis, and operational support for quote workflows and revenue metrics. It requires 8+ years of relevant GTM or account management experience, at least 3 years supporting account management and renewals, Salesforce expertise, cross-functional influence, English fluency, and willingness to work EMEA hours from 1:00 p.m. to 10:00 p.m. IST. The position is remote in India.
