Description
NiCE is hiring a senior presales professional to serve as a trusted technical advisor for complex enterprise AI customer-experience deals across Germany, Austria, Switzerland, and expansion markets including Switzerland and Eastern Europe. The role partners with sales, leads discovery and technical deep dives, delivers customized demonstrations, designs solutions, supports POCs/POVs, provides competitive technical comparisons, contributes thought leadership at events, and collaborates with product teams. Candidates need tenured presales, sales engineering, or solution consulting experience; enterprise software and contact-center expertise; hands-on AI agent, generative AI, conversational AI, LLM, JavaScript, and contact-center technology knowledge; strong presentation, business-value translation, communication, and German and English language skills. The position is remote-eligible and reports to the Director of Sales Engineering.
