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Senior Service Desk Analyst at Intuit

Setup
Hybrid
Location
Atlanta, Georgia
Type
Full-time
Level
senior
Posted

Description

Intuit is hiring a Senior Service Desk Analyst to provide advanced technical support for internal employees across the corporate computing environment. The role troubleshoots software, hardware, connectivity, security, and compliance issues; manages Exchange, Active Directory, software distribution, inventory, and ITSM workflows; develops knowledge-base content; mentors junior team members; and may supervise limited nonexempt employees. The position is based in Intuit’s Atlanta office three days per week under a hybrid model and requires at least five years of service desk or desktop support experience.

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