Description
ECI is hiring an onsite Service Desk Engineer to provide Level 1–3 end-user desktop support and light server administration for financial services clients. The role handles Windows, Exchange, Office 365, Active Directory, Azure, Microsoft 365, VMware, Citrix, and related infrastructure issues, while triaging tickets, performing hardware and software troubleshooting, and supporting managed helpdesk services. The position reports five days per week in the ECI BGC Taguig office and follows rotating early-morning, UK/EMEA, and after-hours shifts. Candidates need at least five years of end-user support experience and proficiency with Microsoft technologies, networking, cybersecurity, and service desk tools.
