Description
The Senior Site Manager, MS Site Management oversees daily operations for medium to large sites or multiple sites, supervising a medium-sized team and managing staffing, performance, training, succession planning, and employee retention. The role is responsible for contract and SLA compliance, customer satisfaction, process improvement, change management, reporting, and collaboration with sales and internal teams. It requires a high school diploma or GED, at least five years of related B2B or technical experience, five years of customer-facing experience, strong technology knowledge, Microsoft Office 365 proficiency, and typically two or more years of management experience.
