Senior Site Reliability Engineer at First Help Financial

Setup: Hybrid
Location: São Paulo, São Paulo
Level: Senior
Posted: Jun 29, 2026

Description

First Help Financial (FHF) is seeking a Senior Site Reliability Engineer (SRE) to join their global engineering team. The role involves leading quality and testing efforts for a Scrum Team, pushing quality process improvement, and taking ownership of the reliability and operational health of the core Loan Origination System (LOS). The SRE will collaborate with software engineering squads across Brazil and the US to define and implement strategies that enhance system reliability, observability, and performance.

Required Skills

Java (Spring Boot)
AWS (Lambda, Kinesis, S3, EC2)
Terraform, AWS CodePipeline
MongoDB Atlas
Datadog
Kinesis Streams, Lambdas
GitHub, Slack, Confluence, Jira

Additional Information

Required Previous Experiences: 5+ years of experience in Site Reliability Engineering or DevOps roles.
Proven experience managing and improving production systems in a cloud-native environment (preferably AWS).
Strong experience with observability tools and practices.
Experience defining and driving adoption of SLIs, SLOs, and SLAs.
Experience in operating event-driven systems and distributed architectures.
Solid understanding of Terraform and infrastructure as code best practices.
Strong debugging and troubleshooting skills across the stack.
Comfortable writing and reviewing production-grade code (preferably in Java).
Excellent written and verbal communication in English.
Preferred Qualifications: Performance Tuning
Error Budget Policies/DORA Metrics
Fast-Growing/Fintech Environments