Description
ServiceNow is hiring an AI Agent Evaluation Engineer to build the measurement and observability infrastructure for its agentic AI platform. The role focuses on orchestrating multi-turn agent evaluations at scale, implementing OpenTelemetry-native tracing and span data, and creating stateful enterprise-system simulations. Candidates need at least five years of production backend or infrastructure experience, strong Python or Go skills, and experience with distributed systems, workflow runtimes, observability internals, concurrent programming, data-intensive pipelines, or gRPC/protobuf interfaces. The position offers a base salary of $161,300–$274,200 plus equity, variable compensation, and benefits.
