Summary from listing
NTT DATA is hiring a Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) to design and build scalable contact center and workforce management solutions. The role involves Java/Spring Boot microservices, REST APIs, Amazon Connect integrations, workforce forecasting and scheduling, cloud-native applications with AWS, Docker, and Kubernetes, and collaboration with business, QA, and cross-functional teams in an Agile environment. Candidates need extensive Java full-stack and cloud development experience, WFM/CCaaS knowledge, and familiarity with contact center routing and telephony technologies. The position is described as remote with a United States starting pay range of $102,675-$136,900 and medical, dental, and vision insurance benefits.
