Summary from listing
IDEMIA is hiring a Senior Software Support Engineer for its Bucharest team to support customers across Europe. The role provides L3 technical support, troubleshoots escalated incidents, supports production deployments and system ramp-up, performs integration and validation testing, investigates issues through log analysis, documents technical solutions, delivers customer training, and collaborates with engineering and delivery teams. The position requires Linux and Windows expertise, database knowledge, scripting and automation, networking and security understanding, virtualization and container familiarity, DevSecOps and CI/CD experience, and fluent English; French or Spanish is a plus. International travel may be required.
