Senior Staff IAM Software Engineer at ServiceNow

Department: Digital TechnologySeniority in posting: senior

Compensation

$190,900 – $334,100/yr

Setup: Remote
Location: Bangor, Maine
Type: Full-time
Level: staff+
Posted: Sep 1, 2026

Description

ServiceNow is hiring a Senior Staff IAM Software Engineer for its Identity Platform Engineering team in West Palm Beach, Florida. The role leads full-stack IAM platform development, CI/CD and DevOps automation, infrastructure-as-code, identity integrations, access-governance analytics, and scalable software components, while mentoring junior and mid-level engineers. Candidates need extensive enterprise software and IAM experience, including 10+ years of software engineering experience and 3+ years as senior staff or equivalent experience and education. The position offers a base salary of $190,900 to $334,100 plus equity, variable compensation, benefits, and relocation support.

Required Skills

CI/CD
Terraform
Ansible
Puppet
Identity Lifecycle
RBAC/ABAC
Java
Python
MySQL
PostgreSQL
JavaScript
AngularJS
REST APIs
Distributed Systems
Automated Testing
SAML
OIDC
SCIM

Additional Information

Required Previous Experiences: 10+ years of software engineering experience
3+ years as senior staff or equivalent experience and education
Hands-on experience building production enterprise-level platforms
Strong IAM domain experience with identity lifecycle, RBAC/ABAC, access certifications, and privileged access management
Experience integrating AI into work processes, decision-making, or problem-solving
Hands-on experience building CI/CD pipelines and DevOps workflows
Proficiency with infrastructure automation using Terraform, Ansible, and/or Puppet
Identity data analytics experience
Experience with automated testing frameworks and CI/CD integration
Knowledge of distributed systems, RESTful APIs, and software quality
Experience mentoring engineers and leading cross-functional technical initiatives
Preferred Qualifications: Knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
10+ years of experience with Java, C#, or another high-level compiled language
5+ years of experience with automated testing frameworks and CI/CD integration
Familiarity with enterprise identity governance platforms or ServiceNow integrations
Understanding of SAML, OAuth2, OIDC, and SCIM
Experience with graph databases or ML-assisted role mining and access recommendations
Exposure to regulated or compliance-constrained environments
Experience with AI productivity and coding tools
Ability to troubleshoot complex systems and optimize performance
Comfort with development tools, debuggers, profilers, source control, and Unix-based systems
Translation Company Name: ServiceNow