Senior Staff Machine Learning Engineer at ServiceNow

Department: Engineering, Infrastructure and OperationsSeniority in posting: other

Compensation

$201,300 – $352,300/yr

Setup: On-site
Location: California
Type: Full-time
Level: staff+
Posted: Sep 12, 2026

Description

ServiceNow is hiring a Senior Staff Engineer to own the end-to-end architecture of a security harness and exploitability engine for exposure analysis. The role sets technical direction, makes consequential architecture and model-shaping decisions, leads zero-to-one production-scale development, mentors senior engineers, and establishes AI safety, security, governance, and guardrails for agentic systems. Candidates need extensive software engineering and technical leadership experience, strong programming and distributed-systems expertise, and experience with AI/ML production systems; cybersecurity or security-product experience is preferred. Base pay is $201,300–$352,300 plus equity, variable compensation, and benefits.

Required Skills

Python
Java
Go
TypeScript
Distributed systems
Cloud-native
Graph systems
Probabilistic modeling
Graph analytics
LLMs
RAG
Vector search
Agentic harness
Model evaluation

Additional Information

Minimum Education: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical discipline, or equivalent practical experience
Required Previous Experiences: 10+ years of software engineering experience, including leading the design and delivery of complex production systems
Experience as the technical owner or lead for a major system or across teams
Proven zero-to-one experience at scale, taking an ambiguous problem to a reliable production system
Hands-on experience with agentic and LLM systems and probabilistic or ML-driven scoring
Strong programming experience in Python, Java, Go, or a similar language
Experience with cloud-native technologies, distributed systems, APIs, databases, and scalable architectures
Preferred Qualifications: Applied interest in security problems, including attack-path analysis, vulnerability management, identity security, threat intelligence, or detection and response
Experience with AI-assisted development tools and coding agents
Experience with AI evaluation, safety, governance, or policy guardrails
Experience building AI/ML-powered production systems, probabilistic modeling, graph analytics, or calibration and evaluation
Modern AI experience with LLMs, RAG, embeddings, vector search, agentic harnesses and workflows, model evaluation, or AI observability
Cybersecurity or security-product experience, or familiarity with modern security architectures and operations
Translation Company Name: ServiceNow