Senior Staff Product Manager at Intuit

Setup: Hybrid
Location: Bengaluru, Karnataka
Type: Full-time
Level: not_specified

Description

Intuit is seeking a Senior Staff Product Manager to lead the development and ownership of platform capabilities for Product Support Transformation. This role involves defining the platform roadmap, translating business needs into platform requirements, collaborating with engineering and data science to design scalable services, enabling AI capabilities like large language models, and managing platform accountability through defined metrics. The successful candidate will drive a bold platform vision, manage cross-team dependencies, and ensure seamless integration with existing systems.

Required Skills

Product Management
Platform
Infrastructure
AI/ML Products
Applied AI
Conversational AI
Retrieval
Developer/Enablement Platforms
Large Language Models
Retrieval-Augmented Generation
Intent Classification
Embeddings/Vector Retrieval
Evaluation Methods
Systems Data Acumen
Reusable Multi-consumer Platform Capabilities
Written and Verbal Communication
Global-by-design Mindset

Additional Information

Required Previous Experiences: 8+ years of product management experience delivering platform, infrastructure, or AI/ML-powered products
Preferred Qualifications: Demonstrated ability to take capabilities from 0 to 1 and scale them—defining strategy, navigating ambiguity, and driving end-to-end delivery across complex engineering teams.
Deep fluency with AI and ML concepts as they apply to production systems—large language models, retrieval-augmented generation, intent classification, embeddings/vector retrieval, and the evaluation methods that keep them honest.
Strong systems and data acumen—you reason about interfaces, contracts, reliability, latency, and quality, and you use metrics and experimentation to prioritize and measure.
Experience building reusable, multi-consumer platform capabilities—you think in services and contracts, not one-off features.
Outstanding written and verbal communication—you can align distributed teams and partner-team stakeholders, including counterparts across geographies, around a shared technical plan.
Global-by-design mindset and proven success partnering with business and research counterparts in other time zones.