Description
ServiceNow is hiring a Staff Software Engineer, Voice Connectivity Engineering to design, build, ship, and operate the connectivity layer between customer telephony and CCaaS environments and ServiceNow's Voice/CTI and Native Voice Controls platforms. The role covers SIP trunking, signaling, WebSocket and streaming media APIs, real-time audio, call-path reliability, security, production monitoring, customer-embedded delivery, and architectural leadership. Candidates need extensive production software and telephony experience, typically 8+ years, with several years focused on telephony, CTI, or real-time communications systems. The position offers a base salary of $190,900 to $334,100 plus equity, variable compensation, and benefits.
