Senior Strategic Deployment Manager - Singapore at Retell AI

Department: Applied AI

Language

Compensation

$140,000 – $200,000/yr

Setup: On-site
Location: Singapore
Type: Full-time
Level: senior
Posted: Aug 21, 2026

Description

Retell AI is hiring a Senior Strategic Deployment Manager in Singapore to lead customer engagements from discovery through production launch of voice AI agents. The role involves understanding customer workflows, translating requirements into AI workflows and implementation plans, configuring agents and automation, integrating systems and APIs, troubleshooting technical issues, running customer sessions, and partnering with Sales, Product, Engineering, and Customer Success. Candidates should be fluent in Mandarin and English, comfortable with APIs and technical integrations, and able to work in an ambiguous, fast-moving startup environment.

Required Skills

Mandarin and English
Voice AI
Conversation flows
API integration
Technical troubleshooting
Solution design
Technical communication

Additional Information

Required Previous Experiences: Experience in consulting, solutions engineering, deployment, implementation, customer success engineering, product management, or another customer-facing technical role
Preferred Qualifications: Strong communication and customer-facing skills
Ability to understand customer businesses and translate needs into practical solutions
Comfort with APIs, technical integrations, and software systems
Ability to explain technical concepts to technical and non-technical audiences
Ability to manage multiple customer projects
Ability to thrive in ambiguous environments
Strong ownership and problem-solving
Interest in AI, LLMs, and voice technology
Ability to work in a fast-moving startup
Customer-focused approach
Willingness to travel for customer launches and onsite engagements