Description
Genesis Global is hiring a Senior Support Analyst to provide Level 2 support for Low-Code Application Platform applications and infrastructure serving capital markets customers. The role monitors application and infrastructure components, manages incidents and change requests, supports UAT and pre-live testing, contributes to capacity and audit activities, and collaborates with second- and third-line support teams. The position operates on a shift rota covering 22:00–07:00 IST, including public holidays, weekends, and evening pager coverage, with hybrid work from a reasonable distance from a Genesis hub.
