Skip to main content

Senior Support Engineer at OpenAI

Department: User Operations

Language
Setup
Hybrid
Location
Singapore
Type
Full-time
Level
senior
Posted

Description

OpenAI is hiring a Senior Support Engineer to provide advanced technical troubleshooting and operational support for strategic enterprise customers using the OpenAI API platform. The role focuses on monitoring, alerting, observability, incident response, reliability reviews, operational metrics, and automation, while collaborating with Infrastructure and Engineering teams. It is based in Singapore with a hybrid model of three office days per week and includes relocation assistance.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation