Description
Sanity.io is hiring a Senior Support Engineer to independently resolve complex technical issues for enterprise customers, lead high-severity incident investigations, create reproducible diagnostics and documentation, mentor other support engineers, and collaborate with Product and Engineering to improve systems and workflows. The role includes a paid on-call rotation for high-severity production incidents and is remote on the West Coast in North America. Candidates need at least four years of developer support or engineering experience, strong JavaScript/TypeScript and modern web application debugging skills, and the ability to work under pressure while improving processes.
