Description
Snowflake is hiring a Senior Support Engineer to provide executive-level and global support for information technology infrastructure, including resolving technical issues, managing ServiceNow tickets, developing support procedures, coordinating equipment and inventory, preparing new-hire hardware, running orientation, and troubleshooting client-side network connectivity. The role requires at least five years of IT infrastructure support experience, two years of executive-level support experience, strong Mac OS and server-room administration experience, and familiarity with collaboration, identity, project, and IT administration tools. It is an onsite role.
