Description
SQLI is hiring a Senior Support Engineer on a permanent contract in Rabat, Casablanca, or Oujda. The role leads IT operations and service management, oversees the transition of projects into day-to-day operations, applies ITIL practices, administers ITSM platforms, uses observability tools, and manages cloud infrastructure, applications, networks, databases, and middleware. The position requires at least five years of IT operations and service management experience, strong ITIL and cloud knowledge, and the ability to manage stakeholders and crisis situations.
