Description
Eon is hiring a Senior Support Engineer to provide technical customer support for its cloud backup platform. The role involves troubleshooting customer issues, managing escalations and incident requests, creating custom solutions, automating support offerings through coding and scripting, and participating in on-call coverage. Candidates need at least five years of technical customer support, system administration, or related experience, plus cloud, scripting, Linux, DevOps, networking, database, and cloud security knowledge. The position offers equity, a 401(k) match, paid parental leave, medical, dental, and vision benefits, and a home-office setup for remote employees.
