Description
Cubic³ is hiring a Senior Support Engineering Manager in Dublin to lead a team of 15 support and operations engineers responsible for triaging, investigating, and resolving production-system issues for its global connectivity platform. The role owns service performance, major incidents, vendor and partner escalations, operational maturity, tooling, observability, automation, and team development, while reporting to the VP of DevOps & Architecture. It requires significant technical-support, network or service-operations leadership experience, knowledge of mobile or IoT connectivity, and experience managing distributed teams and third-party partners. The role is based onsite five days per week during the six-month probation period, with a flexible arrangement of up to eight work-from-home days per month after probation.
