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Senior Support Specialist at Datacor

Department: Support

Setup
Remote
Level
mid
Posted

Description

Datacor is hiring a Strategy Support Specialist to manage strategic support accounts and coordinate delivery management for projects. The role serves as a client-facing support and delivery manager, handling cases, escalations, help-desk performance, documentation, training, project status, risks, and enhancements. It requires a bachelor’s degree in a relevant field or equivalent experience, 2–3 years of ERP experience, strong organizational and communication skills, and proficiency with Microsoft Office and business productivity tools.

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