Description
Waters Corporation is hiring a Senior System Support Specialist to support its Molecular Diagnostics and Clinical Diagnostics service portfolio from Sparks, Maryland. The role serves as a technical subject matter expert, resolves complex global escalations, leads regional service readiness and product rollouts, manages service projects, analyzes product health and reliability metrics, develops customer support and technical documentation, and mentors less experienced team members. The position requires a bachelor's degree in engineering or a related technical discipline, at least seven years of relevant technical experience, and at least three years of project management experience, with domestic and international travel of up to 15%. The annual salary range is $83,100 to $133,000 USD.
