Description
The Senior Tech Support Analyst will lead and coach IT Support Analysts, resolve hardware and software incidents, manage user accounts and access rights, support VPN and remote connectivity, administer servers and local network equipment, maintain imaging and backup systems, and provide priority support to corporate executives. The role requires a B.S. degree in Information Technology and at least five years of equivalent experience, along with knowledge of Active Directory, Windows, VPN, virtualization, computer imaging, and related IT systems. Compensation starts at $60,000, with medical, dental, and vision coverage and other benefits.

