Description
Level AI is seeking an Enterprise Technical Account Manager to serve as the primary technical point of contact for enterprise customers, guide adoption of AI-driven solutions, collaborate with engineering and product teams, troubleshoot technical issues, conduct business reviews, and drive customer success and retention. The role requires at least four years of experience in a technical account, customer success, solutions engineering, or customer success engineering capacity within an enterprise SaaS or AI environment, along with knowledge of AI, NLP, and cloud-based SaaS solutions.
