Description
The Senior Technical Account Manager serves as a customer advocate and technical advisor, translating business requirements into Oracle Cloud solutions and guiding customers through adoption, implementation, deployment, and optimization. The role leads solution design and end-to-end delivery, coordinates cross-functional teams, manages program direction and customer satisfaction, and communicates technical risks and recommendations. It requires extensive customer-facing or technology experience, strong Oracle product knowledge, cloud implementation expertise, and the ability to work remotely while traveling up to 25% to customer locations.
