Description
Dayforce is hiring a Senior Technical Account Manager for a fully remote role supporting enterprise Australian accounts after an initial 6–12 months on the North America Eastern Time schedule. The role provides high-touch technical account management for Dayforce HCM customers, partnering with Customer Success, Support, Product, Implementation, and other teams to improve adoption, resolve complex functional and integration issues, support upgrades, manage risks, and drive customer value, retention, and satisfaction. Candidates need a relevant bachelor's degree, at least three years of Dayforce or related technical-team experience, HCM expertise in at least two core modules, and strong SQL, XML, XSLT, SaaS, database, communication, and problem-solving skills.
