Description
Perforce is hiring a Senior Technical Account Manager to join its Customer Success team and serve as the primary technical contact for customers using Puppet Enterprise. The role owns the technical health and customer success of the solution, guides customers toward improved efficiency and cost savings, supports troubleshooting and training needs, advocates for product quality, and helps build a roadmap for future business success. The position requires prior TAM experience, an undergraduate degree in a relevant field, strong communication and consultative skills, and experience with systems administration, DevOps, cloud platforms, automation, version control, and related technologies.
