Summary from listing
Bell is hiring a Conversational AI Architect to design and deliver conversational interaction experiences across virtual assistants, chatbots, voice bots, and AI assistants. The role covers end-to-end architecture, LLM-based systems, RAG, multi-channel integrations, monitoring, analytics, quality testing, dialogue design, security, governance, and technical mentorship. Candidates need expert knowledge of natural language understanding and large language models, at least five years of experience with conversational design platforms, cloud computing knowledge, and experience with process-flow diagrams and conversational flow testing. The position offers medical, dental, vision, and mental health benefits.
