Description
Orange Business is hiring a Teams and SBC Support Engineer to provide operational support for Teams Direct Routing, AudioCodes SBC, SIP signalling, call routing, incident, change, and problem tickets. The role includes troubleshooting voice quality and network issues, analyzing SIP traces and CQD data, managing backups and third-party provider relationships, supporting UC integrations, and participating in change management. It requires extensive hands-on experience with Microsoft Teams, UCC, SIP, VoIP, PowerShell, Exchange Unified Messaging, and AudioCodes SBC technology, and requires rotational shifts to support 24/7 operations.
