Description
ClickHouse is hiring a Senior Technical Customer Support Engineer to provide first-line technical support to customers, prospects, and users across North America and the Americas, EMEA, and APJ regions. The role covers ticket triage, chat, calls, Slack, community support, meetings, documentation, knowledge-base and training development, pre- and post-sales activities, POC support, and collaboration with Support, Engineering, Go to Market, and Product teams. It requires technical expertise in ClickHouse or related database and distributed-systems domains, prior technical support or engineering experience, availability for global 24x7 support, and the ability to work fully remotely.
