Description
Empower is hiring a Senior Technical Operations Analyst to provide production support and automation for back-end financial services processes. The role focuses on monitoring and troubleshooting EASY applications, coordinating workload automation with CA AutoSys, investigating failures through the code base and databases, communicating issues to development and support teams, and identifying automation opportunities while supporting regulatory and client service-level agreements. The position requires a bachelor’s degree in a related field, substantial experience in production support, workload automation, customer-facing technical support, and knowledge of UNIX, shell scripting, SQL, and PL/SQL. The job is based in a professional office environment, offers a salary range of $79,400 to $112,175, includes standard benefits such as medical, dental, and vision insurance, and does not offer visa sponsorship.
