Description
The role manages moderately complex, cross-organizational technical programs and initiatives, including AI solutions, while coordinating with development, product, customer success, and other stakeholders. Responsibilities include defining scope and milestones, forecasting demands and resourcing, monitoring KPIs, managing risks and escalations, supporting security and compliance, improving processes and automation, and leading program discussions and change initiatives. The role also contributes to data analysis, reporting, dashboards, forecasts, and models, and maintains program documentation and stakeholder communication.
