Description
SentinelOne is hiring a Senior Technical Success Executive to serve as the primary executive partner for strategically significant enterprise cybersecurity customers. The role leads complex technical, operational, and commercial situations—including platform outages, major incidents, deployment challenges, architecture reviews, competitive evaluations, and executive escalations—by coordinating Product, Engineering, Support, and other teams, developing recovery and success plans, driving value realization, and supporting renewals and long-term customer strategy. The position requires extensive experience in enterprise customer-facing roles, deep cybersecurity technical expertise, strong executive communication, and the ability to influence senior stakeholders without direct authority.
