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Senior Technical Success Executive at SentinelOne

Department: 11100 Customer Success

Language
Setup
Hybrid
Location
Prague
Type
Full-time
Level
senior
Posted

Description

SentinelOne is hiring a Senior Technical Success Executive to serve as the primary executive partner for strategically significant enterprise cybersecurity customers. The role leads complex technical, operational, and commercial situations, including platform outages, major incidents, deployment challenges, architecture reviews, competitive evaluations, and executive escalations. Responsibilities include developing recovery and success plans, coordinating Product, Engineering, Support, and other teams, driving technical value realization, influencing senior stakeholders, and participating in renewals and commercial strategy. The position requires 10+ years of experience in enterprise customer-facing roles and offers hybrid work in Prague, Brno, or remote work in the Czech Republic or Slovakia.

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