Senior Technical Support Analyst at Clicksign

Clicksign is hiring a Technical Support Analyst to support internal users and manage incidents and service requests in an IT Operations environment. The role covers access and password support, hardware and software troubleshooting, incident reduction, root-cause analysis, documentation, automation, and self-service initiatives. It requires senior-level microcomputing and service-desk experience, MDM and Microsoft EntraID/Intune expertise, and knowledge of Windows 11, Linux Ubuntu, Google Workspace, GPOs, updates, drivers, diagnostics, and access and incident management. The position is 100% remote and includes benefits such as meal vouchers, childcare, home-office support, health, education, and culture allowances.