Description
The Technical Support Engineer resolves complex technical customer issues for Boston Dynamics’ product-agnostic ecosystem, troubleshooting robots, payloads, servers, software, interfaces, and networked or wireless systems. The role may involve customer installation and training, maintains knowledge of supported hardware and software, uses robot log data and internal diagnostic tools, documents bugs and feature requests, and contributes to customer success and process improvement. Candidates should have a bachelor’s degree or higher in engineering or computer science, strong computer and interpersonal skills, Linux proficiency, and proficiency in a high-level programming language such as Python or C++. The position pays $73,670.59 to $92,088.24 annually and includes medical, dental, vision, 401(k), paid time off, and a bonus structure.
