Description
BriteCore is hiring a Senior Technical Support Engineer for its technical services team to support enterprise customers using its Policy Administration System. The role involves troubleshooting complex application, configuration, and data issues; debugging with logs, stack traces, MySQL, DataDog, and Python; testing APIs; maintaining documentation; and collaborating with DevOps. It is a fully remote, long-term independent contractor position for candidates located in Argentina, requiring a computer science or related degree, at least four years of complex ticketing experience, advanced MySQL and Python skills, Linux administration, API and AWS experience, and Bash scripting.
