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Senior Technical Support Engineer at Chainguard

Department: Customer Support

Compensation

$120,000 – $137,000/yr

Setup
Remote
Type
Full-time
Level
senior
Posted

Description

Chainguard is hiring a Senior Technical Support Engineer to resolve complex customer issues involving Chainguard Images, triage and escalate bugs, communicate technical solutions to customers and cross-functional teams, document knowledge, and participate in on-call support. The role requires 5+ years of enterprise customer support experience, 3+ years with Linux, Docker, and Kubernetes, and familiarity with DevOps tools such as CI/CD, GitHub, Helm Charts, Terraform, and cloud platforms. The position offers a base salary of $120,000–$137,000 USD, remote-first work, and 100% covered health, vision, and dental insurance.

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