Description
Loftware is hiring a Senior Technical Support Engineer in Portsmouth, New Hampshire, on a hybrid basis. The role provides advanced customer troubleshooting, technical advisory, ticket resolution, root-cause analysis, knowledge-article creation, defect reporting, and support-team leadership. It requires experience leading initiatives and projects, strong communication and analytical skills, and knowledge of web technologies, operating systems, logging, cloud environments, and printer communication. A BS/BA in Computer Science or a related field is preferred, and visa sponsorship is not available.
