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Senior Technical Support Engineer at Microsoft

Department: Technical Support Engineering

Setup
On-site
Location
Sydney, New South Wales · Melbourne, Victoria
Type
Full-time
Level
senior
Posted

Description

Microsoft is hiring a Senior Technical Support Engineer for its Customer Service & Support organization to investigate and resolve complex customer technical issues, advise customers, share knowledge, and contribute to product improvements. The role requires a bachelor's degree in computer science, information technology, or a related field plus three or five years of relevant experience, along with advanced SharePoint, identity, web development, networking, and SQL Server knowledge. The position involves shift-based work, Australian citizenship verification, and Microsoft, customer, or government security screening.

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