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Senior Technical Support Engineer at Ping Identity

Department: 3110 Support Engineers

Compensation

$70,000 – $87,000/yr

Setup
Remote
Type
Full-time
Level
senior
Posted

Description

Ping Identity is hiring a Senior Support Engineer to provide customer-facing support for top-tier customers, troubleshoot and resolve technical issues, document bugs, collaborate with engineering and other teams, and lead escalations. The role requires at least eight years of related experience, a bachelor’s degree or equivalent experience, and expertise in REST APIs, SSL/TLS, IPv4, JSON, LDAP, proxies, Linux, virtualization, and cloud platforms. The preferred work location is the United States West Coast, with a salary range of $70,000 to $100,000.

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