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Senior Technical Support Engineer at SentinelOne

Department: 12200 Technical SupportEducation: education_required

Location
Bengaluru, Karnataka
Level
senior
Posted

Description

SentinelOne is hiring a Senior Technical Support Engineer to own high-value and escalated customer support cases, troubleshoot Windows endpoint and cloud-connected SentinelOne platform issues, analyze memory and crash dumps, document resolutions, and mentor Level 1 and Level 2 support engineers. The role requires strong Windows Internals, cybersecurity, cloud, and log-analysis expertise, along with at least six years of relevant experience or equivalent hands-on expertise. Benefits include equity, leave, medical and insurance benefits, and allowances.

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